PRIVACY POLICY – Kensington Car Rentals (KCR Dubai)
Last Updated: 30 July 2025
This Privacy Policy describes how Kensington Car Rentals ("we", "us", or "our") collects, uses, stores, and protects personal information submitted through our lead forms, landing pages, website, or direct communication channels.
1. Information We Collect
We may collect the following personal information when you interact with our forms or contact us directly:
- Full Name
- Email Address
- Phone Number (including WhatsApp)
- Rental Preferences (e.g. car type, duration, budget)
- Country of Residence
We only collect information that is voluntarily provided by the user.
2. How We Use Your Information
Your information is collected for the following lawful and service-based purposes:
- To respond to your inquiry regarding vehicle rental services
- To provide car availability, pricing, and booking assistance
- To send follow-up messages and customer support
- To maintain internal records and CRM-based activity related to your rental inquiry
You will only be contacted by KCR staff or a designated team member.
3. Data Sharing and Disclosure
We respect your privacy. Your personal data:
- Will not be sold, rented, or shared with external marketing companies
- May be shared internally only to assist with your rental request
- May be securely processed through platforms like GoHighLevel, Meta Lead Center, or similar GDPR-compliant CRM systems with restricted access
4. Your Rights and Choices
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your data at any time
- Withdraw consent or unsubscribe from communications (reply “STOP” or use provided unsubscribe links)
To exercise these rights, contact us at:
📧 [email protected]
5. Data Security and Storage
We store data in secure, cloud-based platforms with encryption and access control. We take all reasonable precautions to safeguard your data from unauthorized access, disclosure, or misuse.
Your information is retained only for as long as necessary to fulfill the purposes outlined above or as required by law.
6. Contact Information
If you have any questions about this Privacy Policy or your personal data, please contact:
📧 [email protected]
FREQUENTLY ASKED QUESTIONS
What documents do I need to rent a car in Dubai?
You’ll need a valid driving license, a passport copy (for tourists), and a credit or debit card. Tourists may also require an International Driving Permit (IDP) depending on their country of origin.
Is there a deposit required?
No deposit is required for most of our rental plans - making it easy and hassle-free to get on the road. We’ll always let you know upfront if a specific car requires one.
Are your vehicles insured?
Yes, all our vehicles come with comprehensive insurance as per UAE law. Optional full coverage can also be added for extra peace of mind.
Can I rent a car if I’m visiting as a tourist?
Absolutely! We work with both residents and visitors. Just bring your passport, visa entry stamp, and driving license. We’ll handle the rest.
Driven by Service. Trusted Across Dubai.
Contact Us
+971 54 237 6100
Al Hudaiba - Al Mina street
Al Owais Building
Unit No. S-09
Dubai - UAE
Copyright: © 2025 Kensington Car Rentals - All Rights Reserved